Frequently Asked Questions
Yes we manufacture our masks in Singapore and our HSA license to manufacture, distribute is ES0501062.
Yes you will need to register for an account first.
Local courier is free for purchases above $20 but limited to courier delivery coverage areas such as Sentosa and Jurong Island.
We will ship out within the next 2 working days excluding weekends.
Yes we do! Do drop us a email or WhatsApp to share with us more details.
Yes we do customization for any events, do feel free to email or WhatsApp us.
Yes we do ship to South East Asia, Taiwan and Australia. Do email or WhatsApp us to share with us more details so that we could advice you the shipping fees.
For the H series, they are non surgical and does not have any BFE, whereas for the MB series, they are surgical masks which has a BFE and PFE of 99.7%.
Masks sold are not allowed to be returned due to hygiene reasons. For refund, it will depend on case-to-case basis with valid reasoning. Do email or WhatsApp us on this.
It will take about 5 to 7 days for the bank to process.
The points earned would expiry after 365 days.